Proverb “consumer is king” never follows, in case where consumer feels he had been cheated, has got defective goods or feels lack of service for which he has paid, consumer protection act in India provide him with an option to file a case in consumer courts to get quick remedy for harm done. These are the special court which specifically deals with the consumer related cases so as to provide quick remedy to an individual. Without wasting much words let get to point.
Who can file case under this act?
1) Any consumer of goods or services.
2) any voluntary consumer association registered under the Companies Act, 1956 or under any other law for the time being in force
3) the Central Government or any State Government
4) one or more consumers, where there are numerous consumers having the same interest.
5) Beneficiary of the goods/services (Spring Meadows Hospital v. Harjot Ahluwalia JT 1998(2) SC 620.)
6) Legal representative of the deceased consumer (Cosmopolitan Hospital v. Smt. Vasantha P. Nair (1) 1992 CPJ NC 302.)
7) Legal heirs of the deceased consumer (Joseph Alias Animon v. Dr. Elizabeth Zachariah (1) 1997 CPJ 96.)
8) Husband of the consumer (Punjab National Bank, Bombay v. K.B. Shetty 1991 (2) CPR 633.)
9) A relative of consumer: When a consumer signs the original complaint, it can be initiated by his/her relative - Motibai Dalvi Hospital v. M.I. Govilkar 1992 (1) CPR 408.
10) Insurance company
